We want you to be satisfied with your order from The Shudio, and are happy to offer returns or exchanges on specific items listed below.
ITEMS ELIGIBLE FOR RETURNS:
handmade jewelry and unopened paper products are accepted for returns within 7 business days with proof of receipt and original tags or branding still intact.
ITEMS ELIGIBLE FOR IN STORE CREDIT EXCHANGES:
vintage attire and accessories may be exchanged for in store credit in the form of a digital gift card within 7 business days of purchase with proof of receipt. The Shudio retains the right to refuse any exchange on the basis of wear or altering of vintage clothing or accessories. Please contact us before mailing an item for exchange.
ITEMS NOT ELIGIBLE FOR RETURN OR EXCHANGE:
apothecary items, menstrual items nor plants may be exchanged or returned.
If an item is damaged in transit, the customer will need to contact The Shudio within 3 days of receipt with a full description and photos to proceed with your refund or store credit.