RETURN POLICY

We want you to be satisfied with your order from The Shudio, and are happy to offer returns or exchanges on specific items listed below.

The Shudio retains the right to refuse any return or exchange on the basis of wear or altering of clothing or accessories. 

HANDMADE JEWELRY 

  • Eligible for return or exchange for refund or store credit with proof of receipt and original tags within 7 business days
  • Sale items are final sale.

VINTAGE APPAREL + DECOR 

  • Eligible for return or exchange for refund or store credit with proof of receipt and original tags within 7 business days
  • Sale items are final sale.

PLANTS

  • Only eligible for refund or store credit if plant declines rapidly within 1 calendar week of purchase/delivery/pickup
  • Plant decline or damage must be documented by customer and shared with The Shudio
  • The Shudio retains the right to deny refund or store credit if plant was damaged by customer negligence (i.e. leaving a plant outside in the cold or trapped in a hot car). 

 ITEMS INELIGIBLE FOR RETURN OR EXCHANGE:

    • Paper Goods
    • Apothecary Items
    • Menstrual Items
    • Sale Items
    • Discontinued Items

----------------------------

If an item is damaged in delivery or shipping transit, the customer will need to contact The Shudio within 3 days of receipt with a full description and photos to proceed with your refund or store credit